Frequently Asked Questions

 

DO YOU SHIP INTERNATIONAL? 

Yes. We currently having shipping available for Canada, the UK, and Australia. We will be adding more options as we grow! 

ARE YOUR PRODUCTS VEGAN?

All of our products are vegan with the exception of our "Relax" bath tea which contains dried milk. 

HOW DO I KNOW WHICH PRODUCT TO USE FOR MY SKIN TYPE?

Every skin type is unique and everyone's skin will react differently to specific ingredients, however our formulas have been produced with skin type needs in mind (i.e. dry, mature, oily, etc.). You can use the tabs at the top of the Shop page to search through the products that were designed for your specific needs. 

WHAT DOES ORGANIC MEAN TO SALT AND C?

Organic is important to Salt and C because it is a mark or purity and it is a standard we are proud to uphold. This means that every ingredient is researched throughly and sought out because of lack of chemical interference. We believe that the plants that exist on the earth already hold all of the power they need from their Source. This means we do NOT use any chemical solvents, isolates (this includes ANY chemically manipulated or altered plant parts), parabens, sulfates or fragrances.

DO YOU TEST ON ANIMALS?

No. 

WHAT IS THE SHELF LIFE OF YOUR PRODUCTS?

Salt and C only uses the highest quality organic ingredients and no chemical preservatives. We recommend you use our products within 12 months to ensure that your products are as fresh as possible and the essential oils are most effective. The 12 months is a general guideline, but if your product begins to take on a strange smell or appearance, use your best judgement and replace the product. 

WHY ARE ALL OF YOUR PRODUCTS IN GLASS?

Glass is recyclable, reusable, sustainable, and the safest form of packaging that we trust. Plastic (even BPA free) leaches chemicals into the product inside it and this is not something we will allow. Yes, glass is more fragile than plastic. Yes, glass is heavier to ship. We are aware of this, however we will not change our packaging to suit convenience. Our glass containers are throughly sanitized prior to our filling them. 

WHAT DOES SMALL BATCH MEAN?

Small batch means that we make our products in batches that are no larger than it takes a human to stir. We are making new batches of products on a weekly and bi-weekly basis to ensure absolute freshness. When you receive a product from Salt and C you can be certain that it was made no more than 2-3 weeks prior to shipment. 

WHY ARE YOUR PRODUCTS SO MUCH LESS EXPENSIVE THAN OTHER 'ORGANIC' BRANDS? DOES THIS MEAN YOU ARE USING CHEAPER INGREDIENTS?

One of the first inspirations behind Salt and C was a desire for affordable, natural, trustworthy skin and body care products. Typically in the natural beauty industry, products are either inexpensive but lack in purity or they are 100% pure but extremely far out of the price range for the average consumer. Price gouging is very common in the "green beauty" industry and this is not something that Salt and C supports or desires to participate in. Just like in any market, the consumer is often paying more for the label than for the ingredients. Our ingredients are of the highest quality and this is something we take very seriously but we also take affordability very seriously. We do not mark up the price of our products significantly, despite the fact that we certainly could, in order to stay in line with the current, organic skincare market. But this isn't what is most important to us. We want the average consumer to have access to organic, clean, trustworthy skincare products without having to go through the channels of large corporations.